Business Process Management
Bring flexibility and value effectiveness into your business
Business method Outsourcing optimizes business performance to achieve worth creation. There has been an amazing upsurge within the outsourcing trade in several developing countries, like Republic of India that aid in reducing prices and increasing service quality.
Stylite’s may be a leading supplier of Business method Outsourcing (BPO) specializing in the advanced, voice and non-voice based mostly section of customer-care services. The integrated answer approach provides increased worth to the purchasers through method standardization, method simplification and method optimisation. Services ar provided from delivery centers within the Americas, EMEA, APAC and Republic of India.
Recruitment Process outsourcing
The business atmosphere is dynamic dynamically and staying competitive is one in every of the foremost basic business necessities. The modest enhancements within the business aren't any additional comfortable to stay leader within the business. one in every of the key areas to remain lean and mean is to cut back achievement price which might be achieved within the tune of thirty - four-hundredth.
To achieve this goal, at abstainer we've got developed achievement method Outsourcing (RPO) Model. during this model, either half or most of the achievement activities ar outsourced to a achievement services company like abstainer. abstainer can facilitate the achievement by providing consummate resources, tools, technologies, etc and would just about operate as its customer’s "recruitment department". abstainer team would be chargeable for end-to-end achievement, right from gathering necessities upto connexion of the candidate.
In another RPO model, an avid team of recruiters are deployed at customer’s web site and abstainer offices to figure on the need. This team would follow the customer’s existing achievement method or adopt Stylite’s evidenced achievement methodologies to suit customer’s wants. abstainer provides necessary MIS reports from time to time that helps its client to observe the proceedings.
Customer Service
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Order Fulfillment
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Query Resolution
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Response to Inquiry or Feedback
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Subscription Services
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Pre-Sales Post-Sales & Order Fulfillment
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Product Inquiries
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Order Taking
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Documentation & Payment Queries
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Post-Sales Product Support
Technical Help Desk
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E-mail Technical Support
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Inbound Telephone Call Technical Support
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Inbound Customer Service Telephone Call Support
We have strong domain knowledge and experience in providing technical solution. Our Level 1 Technical Support leverages benefit of our robust infrastructure and our technical and IT expertise.
We have a 24x7 Help Desk that provides complete customized support solutions including,
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Multi-Channel Support Solution: Voice, Email, Chat, Web
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Enabling Tools: CRM, Knowledge base, Remote Diagnostics
Finance and Accounts Outsourcing
Companies are channelizing their finance function to achieve superior results through effective operations with requisite compliance and controls, balancing expense vs. growth, reducing the cash cycle and maximizing ROI. IT rationalization, resource optimization and innovative delivery model facilitates Finance and Accounting Outsourcing (FAO) to become the desired financial transformation strategy.
Stylite assists in identifying, transitioning, transforming, executing and continuously adding value to finance and accounts processes through a low cost outsourcing model, without compromising on quality and compliance. Stylite understands that our partners want a provider who would be able to attain:-
Operating cost reduction
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Win-win transformation model
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Scalable and Sustainable services
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Continuous improvement/ Innovation
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Transparency and partnership driven business approach
Human Resource Outsourcing
Stylite Human Resources Outsourcing (HRO) practice has substantial capability to support the full spectrum of HR service offerings. These are delivered through a combination of certified domain experts, proven transition methodology and quality driven operational execution, which is integrated with apt technology enablers.
Offerings
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Shared Services
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HR Consulting Services
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HR Transformation
Procurement Outsourcing
The competitive market has led companies to become more responsive, deliver strategic business impact and reduce costs. Stylite’s process and performance management skills integrated with the best practices and technology provide higher productivity and quality.
The key services include:-
Strategic Sourcing:
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Contracts Management, Spend Data Management, Strategic Sourcing, Transactional Procurement
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Category Management:
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Supplier Relationship Management, Accounts Payable and reconciliations
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Supply Chain Process:
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SCM execution expertise with CSCP, CPIM, CPM certified professionals, Onsite/offshore supply chain processes provide multilingual language support from global delivery centers across Americas, Europe and APAC
Specialized Services
In these competitive times, Stylite deals with a host of clients who may have specialized needs. Along with these needs comes the realization that your organization has to have a reliable, honest and knowledge-driven partner who can understand and initiate the execution process for your requirements. It is here that Stylite comes in offering specialized services to for your business.
Stylite has raised the bar when it comes to delivering services for industries that depend on accurate, strategic and immediate information that would be critical to their operations. You can be assured that the security, accuracy and the commitment that Stylite provides can bring you the right results on demand.